Landmark · Ginza / Tokyo Nihonbashi
Lotte Duty Free Tokyo Ginza
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Lotte Duty Free Tokyo Ginza is a large duty-free store located on the 8th and 9th floors of Tokyu Plaza Ginza, a shopping complex in the heart of Tokyo's upscale Ginza district. Operated by Lotte, a South Korean retail giant, the store offers a wide range of products including luxury watches, jewelry, fashion accessories, cosmetics, perfumes, and Japanese confectionery. The shopping experience is tax-free for international travelers, with a focus on high-end brands like Chanel, Gucci, and Rolex. The store's location in Ginza places it amidst flagship boutiques and department stores, making it a convenient stop for tourists. The interior is modern and spacious, with dedicated sections for Korean beauty products and local specialties. Staff are multilingual, assisting with English, Chinese, and Korean.
Don't miss
- Browse luxury watches and jewelry from brands like Rolex, Cartier, and Omega
- Shop for Korean and Japanese cosmetics, including exclusive sets
- Pick up Japanese souvenirs such as matcha sweets, sake, and traditional crafts
- Enjoy the view of Ginza from the 9th floor windows
Tickets & tours
Ways to visit Lotte Duty Free Tokyo Ginza
You don't need a tour to visit, entry is free. A tour is worth it if you want transport, a guide, or to combine Lotte Duty Free Tokyo Ginza with nearby sights in one day. That's what these do well.
Cheapest way inTokyo Ginza Chopstick Making Workshop5★ · 651 travelers~1 hourFree cancellationFrom$4 per personSee dates →
Most bookedTokyo Ginza Sumo Experience: Performance vs Pure Practice4.6★ · 143 travelers1-2 hoursFree cancellationFrom$76 per personSee dates →
Private & flexibleTokyo Private Tour with Custom Itinerary And English Driver Guide5★ · 12 travelers~9 hoursFree cancellationFrom$258 per personSee dates →Good for
How travelers rate it
Getting there
Know before you go
- Bring your passport and boarding pass or flight itinerary to make duty-free purchases.
- Credit cards are widely accepted; some promotions may require specific cards.
- Purchased items are sealed and must not be opened before leaving Japan. They will be delivered to the airport departure gate.
- Compare prices with other duty-free shops in Tokyo; Ginza location may have higher prices on some items.
A bit of history
Lotte Duty Free opened its Ginza branch in 2017 as part of Lotte's expansion into Japan. Tokyu Plaza Ginza, completed in 2016, is a contemporary shopping center designed by architect Hiroshi Nakamura, featuring a distinctive glass facade.
Common questions
Do I need to be flying out of Tokyo to shop here?
Yes, duty-free purchases are for international travelers departing Japan. You must show your passport and flight details.
Can I buy items and take them immediately?
No, sealed items are delivered to the airport for pickup at the departure gate. You cannot use them before leaving.
Is there a minimum purchase amount?
No minimum, but duty-free exemption applies to purchases over 5,000 yen (consumables) or 10,000 yen (general goods).
What brands are available?
Lotte Duty Free carries luxury brands like Chanel, Gucci, Rolex, Omega, Estée Lauder, Shiseido, and Korean brands like Sulwhasoo.
Can I return or exchange items?
Returns are generally not accepted for duty-free goods. Check the store's policy before purchasing.
Is there a language barrier?
Staff speak English, Chinese, and Korean. Signage is multilingual.
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