Sight
13cabs
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13cabs is a taxi network operating in Brisbane, providing on-demand transportation across the city and surrounding areas. Passengers can book rides via the 13cabs app, by phone, or by hailing cabs on the street. The service covers Brisbane Airport, South Bank, the CBD, and suburbs. While taxis are widely available, user experiences vary, with some reporting long wait times or inconsistent service. The company has a large fleet, but competition from rideshare services like Uber has impacted reliability. For travelers needing a guaranteed ride, pre-booking is recommended. Payment options include cash, card, and app-based payments. Despite mixed reviews, 13cabs remains a familiar option for those without access to rideshare apps or preferring traditional taxis.
Don't miss
- 24/7 availability across Brisbane and suburbs
- App-based booking with real-time tracking
- Fixed fares to Brisbane Airport available
- Wheelchair-accessible vehicles on request
- Multiple payment options including credit card and cash
Tickets & tours
Ways to visit 13cabs
You can visit on your own (fares are metered or fixed for certain routes; pay directly to the driver. no advance ticket needed). A tour adds transport and a guide, or combines nearby sights into one day.
Cheapest way inBrisbane Dark Stories True Crime Tour4.7★ · 263 travelers~2 hoursFree cancellationFrom$24 per personSee dates →
Most bookedBrisbane River Cruise with entry to Lone Pine Koala Sanctuary4.8★ · 1,672 travelers~6 hoursFree cancellationFrom$98 per personSee dates →
Private & flexibleLuxury Airport Transfer Gold Coast-Brisbane / Brisbane-Gold Coast4.9★ · 48 travelers1–2 hoursFree cancellationFrom$63 per personSee dates →Good for
How travelers rate it
Know before you go
- Download the 13cabs app for easier booking and fare estimates.
- Confirm payment method with the driver before starting the trip.
- Allow extra time during peak periods as wait times can be longer.
- Use the app's tracking to see your taxi's location in real-time.
A bit of history
13cabs is part of a national taxi network in Australia, consolidating local operators under a single booking number (13 2222). It has been operating in Brisbane for decades, adapting to digital booking trends while maintaining a traditional dispatch system.
Common questions
How do I book a taxi?
Use the 13cabs app, call 13 2222, or visit their website. You can also flag down a cab on the street.
Can I pay with card?
Yes, most taxis accept credit/debit cards and contactless payments. Some also accept cash.
What is the fare to Brisbane Airport?
Fares vary; check the app for an estimate or ask the driver. Fixed fares may be available for some routes.
Are pets allowed?
Service animals are allowed. For pets, it's best to request a pet-friendly taxi when booking.
What if I leave something in the taxi?
Contact 13cabs customer service with your trip details to recover lost items.
Is the service reliable?
Reliability can vary. Booking in advance and using the app can improve your experience.
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