Museum · Clerkenwell

The Postal Museum

4.5 · 1,326 reviews·Loved by travelers Travelers Choice
The Postal MuseumGaius Cornelius · Wikimedia Commons · CC BY-SA 4.0
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The Postal Museum in Clerkenwell, London, tells the story of the British postal system, from the Penny Black stamp to modern mail. Housed in a former sorting office, the museum features engaging exhibits on communication, the evolution of mail delivery, and the people behind the post. A highlight is the Mail Rail, a 15-minute ride on a miniature train through the abandoned underground postal railway that once moved letters beneath London. Visitors can also see historic post vehicles, including horse-drawn carriages and Royal Mail vans. The museum offers a unique blend of social history, technology, and hands-on activities, making it a fascinating stop for all ages.

Don't miss

  • Ride the Mail Rail through original tunnels 70 feet below London
  • See the world's first adhesive postage stamp, the Penny Black
  • Explore interactive galleries on mail delivery through the ages
  • View historic vehicles like the 1930s Morris Minor van
  • Visit the Sorted! play area for children

Tickets & tours

Ways to visit The Postal Museum

You can visit on your own (paid entry; check official site for prices. book online to guarantee mail rail access and skip queues). A tour adds transport and a guide, or combines nearby sights into one day.

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How travelers rate it

5 star
755
4 star
386
3 star
98
2 star
42
1 star
45

Know before you go

  • Allow at least 2 hours to see the main exhibits and ride the Mail Rail.
  • The Mail Rail has limited capacity; book your time slot when you arrive or online.
  • Lockers are available for bags; large backpacks must be stored.
  • The museum is wheelchair accessible, but the Mail Rail has limited accessibility; check ahead.

A bit of history

The museum opened in 2004, but its collection began in the 19th century. It occupies the site of the former Mount Pleasant Mail Centre, once the world's largest sorting office. The Mail Rail operated from 1927 to 2003, carrying mail between sorting offices.

Common questions

How long does the Mail Rail ride take?

The ride lasts about 15 minutes and covers a 1km loop through the tunnels.

Is the museum suitable for children?

Yes, there are interactive exhibits and a dedicated play area, plus the Mail Rail is fun for all ages.

Can I take photos inside?

Photography is allowed in most areas, but flash and tripods may be restricted; check at the entrance.

Is there a café or restaurant?

Yes, the museum has a café serving light meals, snacks, and drinks.

How do I get to the museum by tube?

The nearest stations are Farringdon (Circle, Hammersmith & City, Metropolitan lines) and Chancery Lane (Central line), both about a 10-minute walk.

Do I need to book tickets in advance?

It's recommended to book online, especially for Mail Rail, as time slots can sell out.

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