Sight
Zermatt Tourismus
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Zermatt Tourismus is the primary visitor information center located right at the Bahnhofplatz, steps from the train station. It serves as the gateway to the iconic Matterhorn village, providing free maps, hiking and ski trail guides, event calendars, and accommodation booking assistance. The modern, glass-fronted office is staffed by multilingual experts who can help plan day trips to Gornergrat, Klein Matterhorn, or the many surrounding trails. You'll find brochures on local restaurants, mountain huts, and seasonal activities like summer glacier skiing or winter snowshoeing. The center also sells tickets for mountain railways and offers the Zermatt Guest Card for discounts. While compact, it's efficiently organized and rarely overcrowded, making it a quick stop to gather essential information before exploring the car-free streets of Zermatt.
Don't miss
- Pick up free hiking and ski trail maps with difficulty ratings
- Get expert advice on weather conditions and avalanche risk
- Book last-minute accommodation or mountain railway tickets
- Browse brochures on local events and cultural activities
- Use the free Wi-Fi and charging stations while planning your day
Tickets & tours
Ways to visit Zermatt Tourismus
You don't need a tour to visit — entry is free. A tour is worth it if you want transport, a guide, or to combine Zermatt Tourismus with nearby sights in one day. That's what these do well.
Cheapest way inThe Best of Zermatt: Guided Small Group Village Walk4.8★ · 12 travelers~2 hoursFree cancellationFrom$124 per personSee dates →
Most bookedPrivate Ski Lessons - 3 hours Zermatt5★ · 300 travelers~3 hoursFree cancellationFrom$411 per personSee dates →
Private & flexiblePrivate 3-Hour Ski Lesson in Zermatt, Switzerland5★ · 24 travelers~3 hoursFree cancellationFrom$367 per personSee dates →Good for
How travelers rate it
Know before you go
- Open daily, but hours vary by season; check the official website for current times.
- Pick up a free Zermatt map, it's essential for navigating the car-free village and trails.
- Staff speak English, German, French, and Italian. Ask for the Zermatt Guest Card for discounts.
- Use the free Wi-Fi to download the Zermatt app for real-time trail and weather updates.
A bit of history
Zermatt has been a tourism destination since the mid-19th century, with the first tourist office established in the 1850s. The current Bahnhofplatz location has served as the main information hub since the early 2000s, reflecting the town's commitment to sustainable, high-quality Alpine tourism.
Common questions
Can I buy ski lift tickets here?
Yes, you can purchase tickets for the Matterhorn Glacier Paradise, Gornergrat, and other mountain railways.
Is there luggage storage?
No, but the train station has lockers and a luggage service nearby.
Do they offer guided tours?
They can book guided hikes and tours, but don't run them directly. Ask at the counter.
Can I get a map of the Matterhorn?
Yes, they provide free detailed hiking maps of the Matterhorn region and the whole Zermatt area.
Is the office open on Sundays?
Yes, it's open daily, including Sundays and public holidays, but with reduced hours in winter.
Can I book a hotel here?
Yes, they offer a free accommodation booking service for all categories of hotels and apartments in Zermatt.
More attractions in Zermatt