Westgate Isetan Department Store

Westgate Isetan Department Store is a prominent retail destination in the heart of Shanghai's Jing'an district, located within the Meilongzhen Plaza on Nanjing West Road. As part of the Japanese Isetan chain, it brings a distinctive blend of Japanese aesthetics and service to Shanghai. The store spans multiple floors, featuring fashion for men, women, and children, cosmetics, home goods, and a well-stocked supermarket with imported Japanese products. The basement food hall is particularly popular, offering fresh sushi, bento boxes, and an array of Japanese snacks and sweets. Visitors often appreciate the store's cleanliness, organized layout, and attentive staff. Beyond shopping, the surrounding area is a bustling commercial hub with easy access to other attractions like Jing'an Temple and Nanjing Road.

Don't miss

• Japanese cosmetics and skincare brands not easily found elsewhere in Shanghai
• Basement supermarket with imported Japanese groceries and ready-to-eat meals
• Seasonal pop-up events and limited-edition collaborations
• Dedicated floor for children's clothing and toys
• Convenient location near Jing'an Temple and metro station

Tickets & tours

Ways to visit Westgate Isetan Department Store

Cheapest way inShanghai Tower Ticket Booking4.3★ · 68 travelers1-3 hoursFree cancellationFrom$39 per personSee dates →Most bookedPrivate Shanghai Shopping Tour with Local Shopping Guru5★ · 93 travelers4-5 hoursFree cancellationFrom$95 per personSee dates →Private & flexiblePrivate Shanghai Ultimate Flexible Shopping Tour: 4 or 8-hour Options5★ · 10 travelers~8 hoursFree cancellationFrom$75 per personSee dates →

Good for

How travelers rate it

Getting there

Know before you go

• The store opens around 10 AM and closes at 9 PM or 10 PM. Check exact hours online as they may vary.
• International credit cards are accepted, but cash is useful for small purchases in the food hall.
• Tax-free shopping is available for tourists spending over a certain amount; bring your passport.
• Don't miss the food hall in the basement for a quick and delicious Japanese meal.

A bit of history

Isetan was founded in 1886 in Tokyo and has expanded internationally. The Westgate Isetan in Shanghai opened as part of a joint venture, catering to the city's growing appetite for Japanese retail and products since the early 2000s.